All sales are ﬁnal and non-refundable unless your package is undelivered due to a Post Oﬃce error. We ask that you take extra care when ﬁlling out your shipping information, as we cannot refund or replace any shipment which has not been delivered due to entering the wrong mailing address. Refunds must be requested within 30 days of purchase.
To process your refund, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
If you are approved, then your refund will be processed, and a credit in the full amount will automatically be applied to your credit card or original method of payment, within a 5-10 business days.
Late or missing refunds
If you haven’t received a refund yet, ﬁrst check your bank account again. Then contact your credit card company, it may take some time before your refund is oﬃcially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.